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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of tracy kaiser

tracy kaiser

August 6, 2024

5  out of  5
rating by tracy kaiser
"My family and I have been with State Farm for over 60 yrs put together. Recently, we were so very close to leaving State Farm...until Michelle bryant-jones stepped in. She took so much time out of her days, evenings and even late nights working everything out for us! She was extremely willing to go far and beyond to fix EVERY billing issues we were having. I'm so thankful that my family and i decided to give State Farm another chance and let Michelle work her magic! She is truly is like "A Good Neighbor "!"
We responded:
"Tracy, Thank you for keeping the faith and letting us work through the process. I am sorry that we couldn’t get it worked out the first time around. That is my goal to fix it the first time so that we don’t cause any undue stress. I appreciate your trust and confidence in our office!"
Profile photo of Matthew Davis

Matthew Davis

July 30, 2024

5  out of  5
rating by Matthew Davis
"Thoroughly knowledgeable of all aspects of my insurance liability. Helpful in teaching me about what I did not understand about the policies. Kind, funny, and willing to help in aspects beyond her own self interest. I highly recommend this lady."
We responded:
"Matthew thank you for your 5 star review!! Please let me know if you need anything else moving forward!"
Profile photo of LaToya Kirkendoll

LaToya Kirkendoll

March 6, 2024

5  out of  5
rating by LaToya Kirkendoll
"Today I worked with Kyle who was very professional, patient, knowledgeable and helpful. He made the process of getting a new quote for auto and homeowners insurance and switching to State Farm easy and pleasant. The agency is great and I highly recommended them to serve you with your insurance needs."
We responded:
"Hi LaToya, I am happy that Kyle was able to assist you with your Homeowners and Auto Insurance needs. Thank you for the 5 star review!"
Profile photo of Briana Williams

Briana Williams

March 4, 2024

5  out of  5
rating by Briana Williams
"If you’re looking for a great life insurance agent you should definitely work with D’Zhae. Not only was she very professional and patient with me and my partner’s questions, but her communication was punctual and understanding. She did a great job helping us find policies that fit our needs, and we couldn’t be any happier. Thank you again for the awesome customer service."
We responded:
"Briana thank you for bring your life. Insurance needs to us and I am so grateful and thankful for having D’Zhae on my team. I appreciate that she gave you 5 star service. Please let us know if we can help with any future insurance needs."
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Laura

February 29, 2024

5  out of  5
rating by Laura
"She’s the best, very knowledgeable and answered all my questions to help us choose the best suitable plan. Very patient and most of all saved us money."
We responded:
"Thank you Laura for the 5 star review! We try very hard to make sure we are meeting your needs and insuring you the very best way we can."
Profile photo of Kimberly Yarrell

Kimberly Yarrell

October 29, 2023

5  out of  5
rating by Kimberly Yarrell
"Awesome insurance company very friendly and helpful"
We responded:
"Kim thank you for your vote of confidence!"
Profile photo of Clarice Nance

Clarice Nance

October 29, 2023

5  out of  5
rating by Clarice Nance
"Fun at the trunk or treat!!!!"
We responded:
"Hi Clarice! Thank you for visiting our set-up!"
Profile photo of Larnesia Williams

Larnesia Williams

October 29, 2023

5  out of  5
rating by Larnesia Williams
"Great time at the trunk or treat"
We responded:
"Thank you Larnesia! I hope that you attend future events that we participate in."
Profile photo of Aniah Owens

Aniah Owens

October 29, 2023

5  out of  5
rating by Aniah Owens
"I'm having so much fun!!!!"
We responded:
"Aniah, thank you for stopping by! We had a blast !"
Profile photo of Pashyon Bradberry

Pashyon Bradberry

October 29, 2023

5  out of  5
rating by Pashyon Bradberry
"It was great"
We responded:
"Hi Pashyon! Glad you enjoyed the event !"
Profile photo of Tiara Ransom

Tiara Ransom

October 29, 2023

5  out of  5
rating by Tiara Ransom
"Thank u for the trick a trunk"
We responded:
"Thank you for the 5 star review and we appreciate the vote of confidence!"
Profile photo of Caliburbeats

Caliburbeats

February 10, 2023

5  out of  5
rating by Caliburbeats
"Statefarm has my service for life just based soley on the excellent customer service."
We responded:
"Chris I wish you the best in your future endeavors. I am sorry that your 4 months of employment with the company didn’t work out. I hope that you find your passion in the music industry."
Profile photo of Olivia Reimann

Olivia Reimann

January 27, 2023

5  out of  5
rating by Olivia Reimann
"Best customer service ever!! Michelle is wonderful! Highly suggest calling for any questions, help or just guidance to get the best insurance rates for you! Super personable and great spirit over the phone! Thank you Michelle!"
We responded:
"Thank you so much Olivia for the 5 star review!! State Farm in my opinion has the best insurance coverage out there and please let me know if you have any future questions or concerns that I can help you with."
Profile photo of Stephanie Miller

Stephanie Miller

October 15, 2022

5  out of  5
rating by Stephanie Miller
"Only gave it 5 starts bc the djing was good and I got a free tree."
We responded:
"Thank you, Stephanie, for the fantastic 5-star review. Our team appreciates your feedback, and we love hearing from our customers. The Kid Again Halloween Bash was a great success and so much fun. I loved being there and giving back to the community. We look forward to working with you in the future. Michelle Bryant-Jones"
Profile photo of Sarah Howard

Sarah Howard

October 15, 2022

5  out of  5
rating by Sarah Howard
"Thank you so much for the being at A Kid Again Halloween Bash! Great music and memories made. 😊"
We responded:
"Thank you, Sarah, for the fantastic 5-star review. Our team appreciates your feedback, and we love hearing from our customers. The Kid Again Halloween Bash was a great success and so much fun. I loved being there and giving back to the community. We look forward to working with you in the future. Michelle Bryant-Jones"
Profile photo of Courtney Beach

Courtney Beach

October 15, 2022

5  out of  5
rating by Courtney Beach
"Thanks for DJ'ing at The kid Again event. We had a blast!"
We responded:
"Thank you, Courtney, for the fantastic 5-star review. Our team appreciates your feedback, and we love hearing from our customers. My team and I love giving back to the community and sponsoring or helping with different events. The Kid Again event was a lot of fun. We look forward to working with you in the future. Michelle Bryant-Jones"
Profile photo of Damon Jones

Damon Jones

October 15, 2022

5  out of  5
rating by Damon Jones
"Michelle is a great agent!!! Any problems with insurance she helps me.....thanks."
We responded:
"Thank you, Damon, for the fantastic 5-star review. Our team appreciates your feedback, and we love hearing from our customers. We’re glad we could help you with your insurance needs. We aim to be there when you need us and answer your questions. We look forward to working with you in the future. Michelle Bryant-Jones"
Profile photo of Kate Deneef

Kate Deneef

October 15, 2022

5  out of  5
rating by Kate Deneef
"Very good 🔥🔥🔥💯💯💯"
We responded:
"Thank you, Kate, for the fantastic 5-star review. Our team appreciates your feedback, and we love hearing from our customers. We’re glad we could help you with your insurance needs, and we look forward to working with you in the future. Michelle Bryant-Jones"
Profile photo of Michelle E

Michelle E

July 17, 2022

5  out of  5
rating by Michelle E
"The best!"
We responded:
"Thank you for the 5 star review!"
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Shaunna Bentley

July 17, 2022

5  out of  5
rating by Shaunna Bentley
"I appreciate you taken the time to give me quality information. I love all the positive energy!!! Thank you look forward to connecting"
We responded:
"Shaunna thanks you for the positive and uplifting exchange also!"
Profile photo of Meléana Languido

Meléana Languido

July 17, 2022

5  out of  5
rating by Meléana Languido
"Michelle is awesome!"
We responded:
"Mel I truly appreciate all of our interactions together. You are a fun spirited person to be around!"
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Tete O

July 17, 2022

5  out of  5
rating by Tete O
"Great customer service!"
We responded:
"Thank you for the 5 star review!"
Profile photo of Will-O W.O.H OTR

Will-O W.O.H OTR

July 16, 2022

4  out of  5
rating by Will-O W.O.H OTR
"Learned a lot about joint plans and discounts. Wonderful chat."
We responded:
"Please let me know if more information is needed."
Profile photo of Disney Kinslow

Disney Kinslow

July 16, 2022

5  out of  5
rating by Disney Kinslow
"Michelle provided so much information and is truly knowledgeable in ALL things insurance! I am looking forward to learning more from her!"
We responded:
"Thanks Disney, please let me know if I can help with any future insurance needs."
Profile photo of Alexandria Edmonds

Alexandria Edmonds

July 16, 2022

5  out of  5
rating by Alexandria Edmonds
"It was amazing and she was very helpful! Really friendly"
We responded:
"Thank you for stopping by and chatting with us. Please let me know if I can help you with any future needs."